At 5jili, we take your privacy seriously. This page explains exactly what personal information we collect, why we collect it, how it is used, and what rights you have as a player in the Philippines. Reading this before you register is a smart move.
We only collect information that is necessary to run your account, process your transactions, and keep the platform safe for everyone in the Philippines.
When you register on 5jili, we collect basic personal details including your full name, date of birth, email address, and mobile number. During the verification process, we may also request a government-issued ID to confirm your identity and age. When you make deposits or withdrawals, transaction details such as payment method, amount, and timestamps are recorded to maintain accurate account records. We also collect technical data automatically — thisincludes your device type, browser, IP address, and pages visited within the platform. This technical information helps us detect suspicious activity, improve platform performance, and ensure a secure experience for all players. We do not collect any information beyond what is reasonably needed to operate the platform and comply with applicable Philippine regulations.
Your personal data is used primarily to create and manage your 5jili account, process deposits and withdrawals in Philippine pesos (PHP), and verify your identity as required by platform rules. We also use your information to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or policies. Aggregated and anonymised data may be used internally to analyse platform usage trends and improve the overall gaming experience. We do not use your personal information to build advertising profiles or sell insights to third-party marketers. Any communication we send you is directly related to your account activity or platform updates — we do not send unsolicited promotional messages without your consent.
5jili does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure partners — but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data securely and in line with applicable privacy standards. We may also disclose information to government authorities or law enforcement agencies if required by Philippine law or a valid legal order. In the event of a business restructure or ownership change, your data may be transferred as part of that process, and you will be notified in advance where possible.
All personal data collected by 5jili is stored on secure servers with industry-standard encryption and access controls in place. We use SSL/TLS protocols to protect data transmitted between your device and our platform at all times. Access to personal data is restricted to authorised personnel only, and all staff with data access are bound by strict confidentiality obligations. We retain your data for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations or for legitimate business purposes. If you close your account, we will securely delete or anonymise your personal data in accordance with our internal data retention schedule. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security — we encourage you to use a strong, unique password and keep your login credentials private.
As a registered player on 5jili, you have the right to request access to the personal data we hold about you at any time. You may also request corrections to any inaccurate or outdated information in your account profile. If you believe your data has been processed unlawfully or you wish to withdraw consent for a specific use, you can contact us at [email protected] and we will respond within a reasonable timeframe. You have the right to request deletion of your personal data, subject to any legal obligations that require us to retain certain records. If you have concerns about how your data is being handled, you may also raise a complaint with the relevant data protection authority in the Philippines. We are committed to responding to all data-related requests promptly and transparently.
5jili uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most useful so we can continue improving the experience for players in the Philippines. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on our platform. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use certain platform features. By continuing to use 5jili after being informed of our cookie practices, you consent to their use as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable regulations. When we make significant changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you have questions about any part of this Privacy Policy, visit our FAQ page or contact us directly at [email protected].
The key points every 5jili player in the Philippines should know about how their data is handled.
Your personal information is never sold or rented to third parties for marketing or commercial purposes. We share data only with service partners who help us operate the platform securely.
All data transmitted between your device and our servers is protected with SSL/TLS encryption. Account access is restricted to authorised personnel only, with strict confidentiality obligations in place.
You can request access to, correction of, or deletion of your personal data at any time by contacting our support team. We respond to all data requests promptly and in line with applicable Philippine regulations.
If anything in this Privacy Policy is unclear, our FAQ page has plain-language answers to the most common questions. Ready to get started on the platform? Create your free account today.